About us
Healthcare that starts with a conversation
Our mission is to make good healthcare accessible to everyone, through simple technology and a caring, human approach.
Our story
Why we exist
HCSI grew out of a simple idea: to connect patients and doctors with the help of technology, without unnecessary obstacles.
Too many people struggle to get good care, because of distance, long waiting lists or a lack of time. We designed the platform so that a doctor’s expert advice is available anywhere, at any time.
We are building a platform that will connect patients with licensed doctors from all over Croatia. At the centre of everything is the same commitment: quality, safety and care for the patient.
Mission
To bring patients and doctors closer through safe, accessible and simple technology, and to make good care a right, not a privilege.
Vision
A world in which everyone has quick access to expert health advice and can take control of their own health.
Our values
The principles that guide us
Patients first
Everything we build starts from the question of how to make it easier for a patient to reach the right doctor.
Security and privacy
Health data is protected by encryption and processed in line with the GDPR.
Verified expertise
We work only with doctors whose licence and specialty we have verified.
Accessibility
Health advice should be available to everyone, regardless of place and working hours.
- LicensedVerified doctors only
- No referralDirect access to advice
- All of CroatiaThe reach we are building
- GDPRData protection from day one
Frequently asked questions
Good to know
Before their first patient, we check every doctor’s licence, specialty and identity. Only those who meet every requirement join the platform.
HCSI is a first step and a complement, not a replacement for emergency care or examinations that need a physical check-up. The doctor will refer you on when that is needed.
Conversations and medical records are encrypted, and we use data only to connect you with a doctor and to provide the service, in line with the GDPR.